Notice

Monday, January 20: Our Customer Service line (800-452-9310) will be closed in observance of Martin Luther King Jr. Day. Accounts with dedicated customer service numbers can still call between 9:00 AM and 5:00 PM ET, but may experience longer wait times. We apologize for any inconvenience this may cause.

 

Need benefit information and claim status in a hurry? The MySmile self-service website and Interactive Voice Response system (800-452-9310) are available 24/7.


Change Healthcare announced a breach of HIPAA privacy and is reaching out to individuals whose personal information may have been compromised. Although this incident does not involve Delta Dental of New Jersey or Connecticut, Change Healthcare is a vendor we used and we are providing this information to help our members who might be affected.

fight dental insurance fraud

Delta Dental Wages Aggressive Fight Against Fraud

November 22, 2018

“When health care providers commit fraud, it is particularly disturbing, because the integrity of the health insurance claims process depends on the trustworthiness of the licensed professionals involved,” says New Jersey Insurance Fraud Prosecutor Greta Gooden Brown.

We believe most dentists are honest and willing to correct any billing errors. However, some dentists engage in overbilling. They intentionally misrepresent vital information on claim forms. If this sounds like you, be warned: It will cost you!

Delta Dental of New Jersey is committed to stopping fraud. Since 1995, we have recovered more than $5.5 million due to overbilling and avoided making overpayments of millions of dollars. Since we are dedicated to serving the interest of our groups, we refund to our self-funded groups the funds we receive as restitution.

To report suspected fraud or overbilling to Delta Dental of New Jersey:

  • Call our fraud hotline: (888) 696-3262
  • E-mail: reportfraud@deltadentalnj.com
  • Fax: (973) 944-4573
  • Write to: Delta Dental of New Jersey

Special Investigations Unit

1639 Route 10

Parsippany, New Jersey 07054