Notice

Monday, January 20: Our Customer Service line (800-452-9310) will be closed in observance of Martin Luther King Jr. Day. Accounts with dedicated customer service numbers can still call between 9:00 AM and 5:00 PM ET, but may experience longer wait times. We apologize for any inconvenience this may cause.

 

Need benefit information and claim status in a hurry? The MySmile self-service website and Interactive Voice Response system (800-452-9310) are available 24/7.


Change Healthcare announced a breach of HIPAA privacy and is reaching out to individuals whose personal information may have been compromised. Although this incident does not involve Delta Dental of New Jersey or Connecticut, Change Healthcare is a vendor we used and we are providing this information to help our members who might be affected.

Fight Dental Insurance Fraud


The Special Investigations Unit at Delta Dental of New Jersey works to detect and deter overbilling and other fraudulent activities, and to recover and eliminate overpayments made by the corporation. We are committed to our customers, members, and associates and to our mission to identify and prevent fraud at all costs.

Health care fraud is any intentional deception or misrepresentation that an individual or entity makes regarding health care, knowing that the deception could result in some unauthorized benefit, personal gain, or reimbursement.

Abuse is defined as incidents or practices of providers or others that are inconsistent with accepted business or financial practices, resulting in unnecessary costs to an insurance carrier.

Delta Dental’s Special Investigations Unit (SIU) investigates suspected fraud and abuse of dental insurance. The Special Investigations Unit (SIU) should be contacted by anyone at anytime if fraud is suspected.


Delta Dental of New Jersey
1639 Route 10
Parsippany, NJ 07054
e-mail: reportfraud@deltadentalnj.com
Hotline: 888-696-3262

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