Notice

Monday, January 20: Our Customer Service line (800-452-9310) will be closed in observance of Martin Luther King Jr. Day. Accounts with dedicated customer service numbers can still call between 9:00 AM and 5:00 PM ET, but may experience longer wait times. We apologize for any inconvenience this may cause.

 

Need benefit information and claim status in a hurry? The MySmile self-service website and Interactive Voice Response system (800-452-9310) are available 24/7.


Change Healthcare announced a breach of HIPAA privacy and is reaching out to individuals whose personal information may have been compromised. Although this incident does not involve Delta Dental of New Jersey or Connecticut, Change Healthcare is a vendor we used and we are providing this information to help our members who might be affected.

HITRUST Certified

Hitrust CSF Certified logo


Delta Dental of New Jersey, Inc. (DDNJ) and Delta Dental of Connecticut, Inc. (DDCT) have earned Certified status for information security by HITRUST, placing Delta Dental among an elite group of organizations worldwide that have earned that distinction from this independent, nonprofit organization.

Achieving the prestigious Common Security Framework (CSF) Certification means that HITRUST recognizes that risk has been appropriately managed and key regulations and industry-defined requirements have been met by the in scope systems, location and supporting infrastructure of Delta Dental.

By including federal and state regulations, standards, and frameworks, and incorporating a risk-based approach, the HITRUST CSF helps organizations with a comprehensive and flexible framework of prescriptive and scalable security controls. In that way, our processes and procedures comply with guidelines such as HIPAA (Health Insurance Portability and Accountability Act) and NIST (National Institute of Standards and Technology).

Delta Dental takes necessary precautions to secure sensitive member health information in a way that meets this rigorous security and privacy standard. Meeting that standard, now and in the future, can only come from thorough, daily efforts. Delta Dental will continue its ongoing commitment to safeguard your data to minimize potential risk.