Notice

Monday, January 20: Our Customer Service line (800-452-9310) will be closed in observance of Martin Luther King Jr. Day. Accounts with dedicated customer service numbers can still call between 9:00 AM and 5:00 PM ET, but may experience longer wait times. We apologize for any inconvenience this may cause.

 

Need benefit information and claim status in a hurry? The MySmile self-service website and Interactive Voice Response system (800-452-9310) are available 24/7.


Change Healthcare announced a breach of HIPAA privacy and is reaching out to individuals whose personal information may have been compromised. Although this incident does not involve Delta Dental of New Jersey or Connecticut, Change Healthcare is a vendor we used and we are providing this information to help our members who might be affected.

hand holding megaphone for announcement

How Our Benefits Respond to Dental Trends

December 1, 2018
PARSIPPANY, N.J. — December 1, 2018 — At Delta Dental of New Jersey (DDNJ), we continuously monitor trends in the dental profession, and look for opportunities to evolve our benefits where appropriate. DDNJ has shared upcoming changes to claims processing policies with the New Jersey Dental Association in advance of the effective date of the updates. Some changes, such as the ones affecting the frequency of certain radiographs, are based on the principal of limiting radiographs to only when a clinician deems them clinically necessary based on a patient’s unique circumstances, rather than according to the patient’s insurance benefits (see link to article from 2017).

Should you have thoughts about future benefit changes, please email them to me at KLibou@deltadentalnj.com.


About Delta Dental

Delta Dental of New Jersey, Inc. is New Jersey’s leading dental benefits company, providing or administering coverage to more than 1.6 million people through contracts with groups in New Jersey and Connecticut. In Connecticut, Delta Dental of Connecticut, Inc. is a newly licensed insurer that writes dental coverage on an insured basis, and Delta Dental of New Jersey administers self-funded dental benefit programs. For more information, visit www.deltadentalnj.com.