Our Call Center is experiencing intermittent phone issues. We are aware of the issues and are working to resolve as quickly as possible. We apologize for any inconvenience this may cause.
To view benefit information and claim status, self-service by signing into your account or using our Interactive Voice Response System (IVR) 24/7 at 800-452-9310.
Delta Dental is committed to maintaining the privacy of those individuals who communicate through our Web site. At Delta Dental, the protection of our subscriber’s privacy and the confidentiality of their personal information is a priority. This document which is based on state and federal law offers a declaration of our commitment to preserving subscriber confidentiality and privacy when using this website.
Delta Dental has a Notice of Privacy Practices that further describes how it uses and discloses protected health information; the right to access, request amendments, restrictions, and an accounting of disclosures of protected health information; and the procedures for filing complaints. This Notice is available by clicking on this Notice of Privacy Practice link.
The terms of this policy occasionally may change. We reserve the right to change this policy without notice to the subscriber. Delta Dental takes maintaining the confidentiality of your personal information seriously. The following discloses our information-gathering and dissemination practices for this website.
Monitoring
This website and software applications is for the use of authorized users only. Individuals using this website and its software applications without authority, or in excess of their authority, are subject to having all of their activities on this system monitored and recorded by system personnel. In the course of monitoring this website and software applications, and/or during website and software applications maintenance, the activities of authorized users may also be monitored. Anyone using this website and software applications expressly consents to such monitoring and is advised that if such monitoring reveals possible evidence of criminal activity, website and software applications personnel may provide the evidence of such monitoring to law enforcement officials.
Security
Our site uses industry standards, such as firewalls and Transport Layer Security/Secure Sockets Layer (TLS/SSL) technology to safeguard the confidentiality of your personal information. It encrypts all of your personal information, including your Social Security number, name, and all of your plan coverage and benefit information. This means that your personal information displayed on our site cannot be read by unauthorized persons as it travels over the Internet.
Access
By accessing this site, you are opting to having information collected by Delta Dental as documented below.
Information Gathering
The servers that we use automatically capture your domain name, the IP address of the web page from which you enter the site, the pages you visit on our site and the amount of time you spend here.
Use of the Information Collected on this Site
Any personally-identifiable information (PII) you give on this site will be used only to provide the product, service or information you have requested. Unless you specifically consent to let us do so, we do not sell, rent, license, or otherwise share with third parties your personally identifiable information, including your email address except that we may share your information consistent with our Notice of Privacy Practices and to provide services to you, including digital communications that you have not opted out of. Any non-personally identifiable information collected through the site may be used to improve our site.
Cookies
Delta Dental of New Jersey uses "cookies" technology to provide session management. Session management allows the site to track which page a user was on after submitting a request for information. This technology prevents the user from having to re-enter information each time he or she looks at a page of output from a request.
We also may use what is known as "client-side page tagging," which uses code on our products pages to write certain information about the page and the visitor to a log when a page is rendered by your web browser. "Tagging" does result in a JavaScript program running on your computer, however, it is limited to providing information about the page that you are requesting and the configuration of your browser. It will not read any of your data files or execute any additional programs. It does not extract any personal information about you, such as your name or address. You can prevent tagging by disabling JavaScript in your browser, but that may prevent you from using all of our website's functions. You can opt-out of receiving behavioral ads if you're uncomfortable with the concept.