Happy Thanksgiving! Our offices will be operating during normal call center hours from 8:00 AM to 5:00 PM ET on Wednesday, November 27th. We will be closed on Thursday, November 28th and Friday, November 29th to allow our associates time to spend with their families and loved ones. We wish you a wonderful holiday filled with gratitude and joy!
We apologize for any inconvenience this may cause. Please self-service by signing into your account or using our Interactive Voice Response System (IVR) 24/7 at 800-452-9310.
Choose dentists from two great dental networks. Our PPO network gives you the biggest savings. PPO dentists offer large discounts off their regular fees for covered services. That means your benefit dollar goes further. About three out of five dentists nationally are Delta Dental PPO dentists. Our Premier network offers access to the most dentists nationwide. Premier dentists also discount their services. Four out of five dentists nationally participate in Delta Dental Premier® – the nation’s largest dental network. Dentists not in our PPO or Premier networks don’t offer these in-network discounts. While you may still see them, you’ll pay the most for services from out-of-network dentists. You’ll save the most when you see PPO dentists. |
It’s a snap to see if your dentist is
in our networks. Use our convenient “Find a Dentist” tool to check if your dentist is a participating PPO or Premier dentist. You can also search for other participating dentists in your area. |
No more claims to file or
billing surprises. Your participating Delta Dental dentist will submit your claim for you. (You may need to submit a claim form if you go out of network.) You’ll also find out your co-payment and out-of-pocket costs during your appointment, so you won't be surprised by any balance bills later. |
Easy access to your benefits
information. You can find important details of your dental coverage at the MySmile® personal benefits center. |
How can I find a participating dentist?
Go to our Find a Dentist tool. Be sure to select the “Delta Dental PPO Plus Premier” network.
How can I make my benefits go the furthest?
You’ll save the most when you see PPO dentists. PPO dentists offer the greatest discount off their fees, so you’ll pay less than with a Premier dentist.
How do I make sure I use a PPO dentist?
Use our Find a Dentist tool to search for PPO dentists identified by the “Greater Savings icon."
What if my dentist is in both networks?
We automatically pay the claim based on the
lowest cost network in which your dentist
participates. If your dentist participates in both
Premier and PPO networks, we will pay your
claim at the PPO Rate.
Can I go to any dentist I want with this plan?
Yes. Your benefit dollar goes furthest with Delta Dental PPO™ dentists; they offer the greatest discounts. Our Premier network gives a smaller discount but gives you access to four out of five dentists nationwide. Out-of-network dentists
(those who choose not to participate in PPO or Premier) don’t offer negotiated discounts. You can still see out-of-network dentists, but you’ll pay more out of pocket.
Can you give me a comparison of my costs in network vs. out of network?
Let’s say you want to go for your regular preventive & diagnostic dental appointment, and your plan pays 100% of the allowed amount for that service. The allowed amount is the payment that our participating dentists agree to accept, and that amount is less than what they charge their out-of-network patients. Here are some examples:
Dentist's charge | Sample Delta Dental fees | Co-payment | Delta Dental Pays | Balance billed amount | Amount you pay out of pocket | |
---|---|---|---|---|---|---|
PPO Network | $270 | $140 | 0% | $140 | $0 | $0 |
Premier Network | $270 | $160 | 0% | $160 | $0 | $0 |
Non-participating | $270 | $140 | 0% | $140 | $130 | $130 ($270- $140) |
For illustrative purposes only. Fees vary by procedure and location. Illustration assumes 100% coverage for P&D.
The savings are even more significant for a crown, another common procedure. In this example, choosing a PPO specialist saves you more out of pocket.
Dentist's charge | Sample Delta Dental fees | Co-payment | Delta Dental Pays | Balance billed amount | Amount you pay out of pocket | |
---|---|---|---|---|---|---|
PPO Network | $1,438 | $790 | 50% | $395 | $0 | $395 ($790 - $395) |
Premier Network | $1,438 | $930 | 50% | $465 | $0 | $465 ($930 - $465) |
Non-participating | $1,438 | $790 | 50% | $395 | $648 | $1,043 ($1,438 - $395) |
For illustrative purposes only. Fees vary by procedure and location.